We at ThermoAnalytics (TAI) want you to know that safety and customer service are the top priorities for us. Here, at our headquarters in Michigan, like a large portion of the world, an order has been issued for all non-essential personnel to stay home. We have been planning for this and have made the necessary infrastructure adjustments, having implemented a 100% offsite workforce until further notice.
As a customer of ThermoAnalytics, you will see no difference in the service that you receive. Please remember the best way to reach support is to utilize our support site at support.thermoanalytics.com. This should be your primary method to request assistance during this time. If the need should arise and you find it necessary to reach someone in person, please call us at +1 248-380-4348 during our regular business hours of 8 am to 5 pm EST, or contact your regular TAI counterpart via your usual method.
We look forward to a return to a traditional workplace environment as soon as it is deemed appropriate. Until then, we wish all of our friends around the world good health and safety.